SHIPMENT

How long will my package take and how much will it cost? Here you can find all information about shipping and return conditions.

Shipping

Germany - 4,99€ |
Free shipping from 100€

Europe - 9,99€ |
Free shipping from 150€

UK* - £49.99

Switzerland* - 24,99 CHF |
Free shipping from 250 CHF

International* - 19,99€ |
Free shipping from 200€

Asia* - 49,99€

delivery time

Germany |
2-4 working days

Europe |
2-5 working days

UK* | 5-7 working days

Switzerland* |
5-7 working days

International* |
7 working days

Asia* | Varies

Transport service providers

We ship your packages safely and quickly with our reliable shipping partners DHL and UPS. Within Germany and to Italy, France and Spain we only use DHL to ensure smooth and fast delivery. For other countries the shipping service may vary in order to always offer you the best service.

Returns

If there is no return label in your package, please contact us by phone or email , stating the invoice number. Returns do not need to include a return slip and do not need to be registered with us in advance. Packages sent freight collect are generally not accepted. As soon as we receive the return, a refund will be made to the payment method previously used. Please note that exchanges are not possible. Please order the desired product again in our shop.

Important information

We would like to inform you that it will no longer be possible to send returns from the Canary Islands via our shipping partner DHL. Although this is unfortunate news, we would like to assure you that we remain committed to providing you with the best possible service.

*Please note that additional costs (customs and VAT) may apply. Orders to Switzerland and the UK are exempt from customs fees. However, please note that due to customs clearance, the shipping time may be extended to 5-8 days. We thank you for your understanding and look forward to sending you high-quality products!